Terms and Conditions

Welcome to Deluci. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.

1. Agreement to Terms
These Terms and Conditions constitute a legally binding agreement between you and Deluci ("we" or "us"). If you don't agree to these terms, you shouldn't use our website or purchase our products. We can update, change, or replace any part of these Terms and Conditions by posting updates on our website. It's your responsibility to check this page periodically for changes. Your continued use of the website after any changes means you accept those changes.

2. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the data practices described in our Privacy Policy.

3. Product Information and Availability
We do our best to ensure all product descriptions, photos, and pricing on our website are accurate. However, we don't guarantee that all content is entirely accurate, complete, reliable, current, or error-free. All products are subject to availability, and we can't guarantee that items listed as "in stock" will be available for immediate shipment. We also reserve the right to stop selling any product at any time.

4. Pricing and Payment
All prices on the Deluci website are in UAE Dirhams (AED) unless otherwise stated. Prices can change without notice. We accept various forms of payment as shown on our website. By providing payment information, you confirm you're authorized to use the chosen payment method and allow us to charge your order to that method.

5. Order Acceptance and Cancellation
When you receive an order confirmation, it doesn't mean we've accepted your order or confirmed our offer to sell. We reserve the right to accept or decline your order for any reason after we receive it. We might also need more verification or information before accepting any order. We can refuse any order you place with us.

6. Shipping and Delivery
Please refer to our dedicated Shipping Information page for details on processing times, shipping methods, estimated delivery times, costs, and international shipping policies. By placing an order, you agree to the terms on our Shipping Information page.

7. Returns and Exchanges
For information on how to return or exchange a product, please refer to our Returns & Exchanges Policy page. This policy covers eligibility, the return/exchange process, refunds, and non-returnable items.

8. Intellectual Property
All content on this website, including text, graphics, logos, images, product designs, and software, belongs to Deluci or its content suppliers. It's protected by international copyright, trademark, and other intellectual property laws. You can't reproduce, duplicate, copy, sell, resell, or use any part of our service, its use, or access to it without our express written permission.

9. User Conduct
You agree to use our website only for lawful purposes and in a way that doesn't violate anyone else's rights or restrict their use of the website. Prohibited behavior includes harassing or causing distress to any other user, transmitting offensive content, or disrupting the normal operation of our website.

10. Disclaimer of Warranties; Limitation of Liability
We don't guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We also don't guarantee that the results from using our service will be accurate or reliable.
You agree that your use of, or inability to use, the service is at your sole risk. In no case will Deluci, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise. This applies to damages arising from your use of any service or products from the service, or any other claim related to your use of the service or product, including errors or omissions, or any loss or damage incurred from content or products posted, transmitted, or made available via the service, even if we were advised of the possibility of such damages.

11. Governing Law
These Terms and Conditions and any agreements for services we provide will be governed by and interpreted in accordance with the laws of Dubai and the United Arab Emirates. Any disputes will be handled exclusively by the courts of Dubai.

12. Contact Information
If you have questions about these Terms and Conditions, please email us at info@delucilondon.com.